Reference

Terms and Conditions at royalclub

These terms set out the rules that apply when you open an account and use any part of royalclub — from the live tables and slot rooms to…

Account Holder ObligationsDeposit & Withdrawal RulesPermitted Use PolicyJurisdiction ClauseAccount Closure Rights

Explore the Lobby Read FAQ

What These Terms Actually Cover

royalclub Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

The agreement between you and royalclub begins the moment you submit your registration. It covers how your account is opened, verified and suspended; how funds move in and out through UPI, Paytm and PhonePe; what activities are permitted inside the lobby; and the conditions under which

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we may restrict or close an account. We may update these terms periodically — any material change will be communicated via the email address attached to your account before it takes effect. Continued use after the notice period constitutes acceptance. If any clause is found unenforceable
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under applicable law, the remaining clauses stay in full force. These terms are governed by the laws of the jurisdiction in which royalclub operates, and access is available only where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT OUR TEAM

Reach Us About Your Terms Query

If any clause in these terms is unclear, or if you believe your account has been managed in a way that does not match what is written here, our support team is…

Live Chat Connect directly from your account dashboard. Available every day of the week, our agents can pull up your account terms status and log a formal dispute on your behalf during the same session.

Email Support Write to our compliance team with your account ID and a clear description of the clause in question. We acknowledge every email within four hours and resolve straightforward queries within one working day.

Help Centre Our searchable help centre contains annotated versions of the most-questioned clauses, with plain-language explanations and worked examples drawn from real account scenarios in India.

HOW WE HANDLE THIS

Account Security and Your Data Rights

royalclub holds your account data under strict internal controls. Here is how we approach the areas that matter most to you under these terms — from the data we collect to the…

Data We Collect

We collect the details you provide at registration — name, contact number, email and any identity document you submit for verification. Transaction data from UPI, Paytm and PhonePe deposits and withdrawals is also logged for audit purposes.

Cookie Policy

Our site uses session cookies to keep you logged in and analytics cookies to understand how pages are navigated. You can manage cookie preferences from the settings panel in your account. Disabling analytics cookies does not affect your ability to deposit or withdraw.

Account Security

Passwords are stored as one-way hashes — we never hold or transmit your password in plain text. Two-factor authentication is available and we strongly encourage you to enable it from the security section of your account settings.

Data Retention

We keep account records for as long as your account is active and for the period required by applicable financial regulations after closure. Once the retention window ends, personal data is deleted or anonymised in line with our internal data schedule.

Requesting Changes

You may ask us at any time to correct inaccurate personal data, download a copy of what we hold, or delete data that we are no longer required to retain. Submit the request via live chat or email with your account ID and we will process it within seven working days.

Account Closure

You may close your account at any time by contacting support. Any confirmed balance will be returned to your original payment method — UPI, Paytm or PhonePe — within five working days once identity verification is complete.

Frequently Asked Questions on Our Terms

The questions below cover the clauses that account holders in India ask about most often. If your question is not listed here, the help centre and live chat are available at any time. Players in Delhi and Bangalore can also access support in their preferred language through the language selector in the account dashboard.

The terms take effect the moment you complete registration and confirm your email address. Using any feature of the platform — including browsing the lobby — after that point constitutes acceptance of the full agreement as it stands on that date.

We send a notification to the email address on your account at least seven days before any material change takes effect. You can also check the 'Last Updated' date at the top of this page to see whether the version you accepted is still current.

We may act immediately if we detect fraudulent activity, multiple accounts linked to one person, or a breach of the fair-use clause. In all other cases we provide written notice and a seven-day period for you to respond before any suspension becomes permanent.

Any verified balance is returned to the payment method you most recently used — UPI, Paytm or PhonePe — within five working days of closure confirmation. If the original method is unavailable, our team will arrange an alternative transfer after identity re-verification.

Contact our support team via live chat or email with your account ID and the subject line 'Data Request'. We will compile and send a structured copy of everything we hold against your account within seven working days of receiving your request.

Access to the platform and the activities available within it depend entirely on local law where you are located. It is your responsibility to confirm that participation is permitted under the laws applicable to you before using any feature of the platform.

Raise a formal dispute through live chat or email, quoting the specific clause you believe was applied incorrectly. Our compliance team will review the matter and provide a written response within five working days of receiving all supporting documentation you submit.

Terms and Conditions at royalclub

Reach Us About Your Terms Query

Account Security and Your Data Rights

Data We Collect

Cookie Policy

Account Security

Data Retention

Requesting Changes

Account Closure

Frequently Asked Questions on Our Terms

01 When do these terms come into effect for my account?

02 How will I know if the terms have changed?

03 Can royalclub suspend my account without notice?

04 What happens to my funds if my account is closed?

05 How do I request a copy of my personal data?

06 Does my use of royalclub depend on where I am in India?

07 Who do I contact if I disagree with how a term was applied to my account?

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